My communication style and
Networking
Can I build worthy network
by communicating, what is my communication style and what is networking? I am
passionate to reflect my thoughts on above questions to gain a better
knowledge.
I have 29 years of
experience in communicating (29 years of age)I believe we learn initial
communication in mother’s womb. Worked and studied in four different countries,
holding junior positions to managerial level in working brackets and learning
two different languages Sinhala and English have remarkably improved my
communication style.
When I m revolving back my
life, I had many different communication styles. During my school days I always
had the intention to achieve more, wining is only word in my vocabulary I was so aggressive
in my communication style, However with the life experiences and sharing the knowledge
from various people I become more assertive communicator
I am enormously positive
about life, while communicating i express positive words among many people. I
was responsible to handle international marketing department in Srilanka, which
need constructive communication skills, my leaders and colleges have often
admired how effective and simply I communicate with the department activities.
I strongly believe to build
up a decent communication flow sender, encoding, message decoding, and
receiver, verbal and nonverbal, tone of voice is paramount. Also listening
skill plays a major role to understand the communication flow, as a head of
international marketing at DSI tyres I practiced and excelled my listening skills,
whenI m communicating with Chinese and Colombian nations I developed lot
patience when communicating as they take fairly long time to express their view
on business projects.
I believe it is not easy to be an active listener it need
to be develop over period of time and I constantly learning new communication
skills from Ted talk videos and great
speeches. Whenever I need to do a
business presentation for client I always focus on main three aspects.
Who is my target audience are
they senior managers or junior executives and what appropriate language I need to follow
How long I need to communicate and what main criteria I should
highlight in my communication.
How long I should have for open questions and
discussion. I always practice above steps and it has benefited me to build up
good communication flow.
I have been privileged to
study different countries to sharpen my knowledge, when I was studying at
Herriot Watt University –UK it was a completely new experience for my life.
While I was working as a Nandoca (Crew member in Nandos Restaurant) Scottish
customer ordered (Chickenpia and a bottle of war). I was stuck for a second of
his accent and speed of the language.in a moment I realized he was ordered
Chicken Pitta and a bottle of Water. I used to laughs for myself what was
happened. First few months it was very hard for me to understand Scottish slang
language and accent, to overcome these communication gap I watched many scotch
accent You tube videos and even I went to learn Scottish accent training at
University.
Also during the university
period i was acculturation to many different cultural values and beliefs, every
person in united kingdom greet (YOU ALRIGHT)when people greet me YOU ALRIGHT I
was wonder is anything wrong with me so i replied to them I’m alright. Because I was acculturate
in a totally different value system. After some days i realized it was a
cultural norm every British person greets.
Studying in United Kingdom was
a significant life experience for me and to improve my verbal communications
skills to a higher level and learn new cultural experience.
When i represented DSI tires
atTaipei Cycle show Taiwan in 2016 I had to communicate multicultural
nationalities, I was observing unique communication styles in each nationality and the way they express their
business proposals for myself and management.
As a token of appreciation we offer
a gift for each person who visited our
exhibition booth, once I offered a gift for Taiwanese customer at once he
rejected my gift and I was so embarrassed at that situation, then my general
manger came and insist customer twice to
have the gift from DSI.then he took the present with respect and honer.my
General manger told me Taiwanese never accept gift at once, you need to insist him
to take the present from you.it was a cultural shock for me and i admired how
different cultures express their views on receiving gifts.
When I relocated myself in
New Zealnd I faced many challenges in communicating with Kiwis, although I have
a sound knowledge in English language I could not understand Kiwis slang and
accent at once, lady who came to picked me at the Invercargill airport, she
spoke to me (Oh your flight early innnt) i realized she was asking my flight
was early isn’t it. most of New Zealanders use “Eh,In,Aye” at each of their
sentence,“you have breakfast Eh”, I believe Kiwis use more slang language to
express their views on each sentence initially I could not understand the statements
which I need to reply because in communication Sender and receiver should
have clear consistent message to
continue the flow of communication.
Once I had a experience in my
working place at McDonald my immediate manger said to me “have a Friday night
party keen” I was wondering who is keen? And do you understand at first sight
what my manger trying to communicate. I was bit helpless at once because I do
not know what reply I should communicate.
One of my crew trainer once told
me “cmon its piece of piss i was wonder what he is trying to tell me, I was
confounded for a moment, after while I discover piece of piss means very easy
task.
Always my team members
favorite word is “Sweet As” when I wanted to change my shifts and informed to
manager he initially said me Sweet as I was wonder what Sweet in.but in New Zealanders Sweet As refer to many meaning from cool to awesome
By having open communication
with many Kiwis has helped me to get more understand their language and accent, I always keep my mind open to learn
and acquire new words and accent.
No comments:
Post a Comment